The procurement brief for Spencer Ogden’s new recruiting software included several capabilities required to support the agency’s rapid international growth. From a staff of fewer than 20 at the time of launch, As of 2014, Spencer Ogden employed over 500 across six centers in London, Glasgow, Aberdeen, Qatar, and Houston, and an additional employee incentive office at an undisclosed location in the Mediterranean. Bullhorn was chosen from six potential systems after a brief trial in late 2009, due to it closely aligning with the following criteria:
Customer relationship focus
Bullhorn’s email integration with auditable logs and search functions meant that Spencer Ogden could deliver a seamless international service to customers. Its audit functions allowed for measurable results analysis that identified and informed best practice.
Scalability
Bullhorn’s per-user/per-month cost base allowed for straightforward resource planning; Staff are rapidly inducted in a handful of clicks and at a fixed price.
Intuition
The platform was fully configured to meet Spencer Ogden’s business processes and was easily adopted by Spencer Ogden staff.
Low capital expenditure
Having experienced the high capital expenditure of constructing an IT environment when setting up Huntress, David Spencer-Percival recognized and jumped upon the opportunity to mitigate this with Bullhorn ATS & CRM. Almost $46,000 (roughly £35,000) was slashed from the initial infrastructure budget and long-term operational and maintenance savings have been made because Bullhorn’s true software-as-a-service solution negated the need for IT support staff in satellite offices.
The Build-Up
In the past four years, Spencer Ogden has taken full advantage of the Bullhorn Marketplace and added fully verified third-party software that further facilitated company expansion. Ebsta, for example, was integrated into Bullhorn as it gave recruiters added front end functionality allowing them to update Bullhorn data from anywhere.
Spencer Ogden was the first startup to use Bullhorn in the UK, and since its launch, the company has kept pace with shifts in technology. Spencer Ogden recruiters are now using Bullhorn Reach, Bullhorn’s social recruitment software, to post jobs and nurture candidates across social networks.
