Increased efficiency in recruiting operations
Before Bullhorn ATS & CRM, recruiters had to create a job description in a Word document and then upload a copy to each individual job site in order to publish an open role. Now, the team can publish directly on the Cooptalis website and other job boards with just a few clicks through the integration with Bullhorn Marketplace Partner Broadbean.
Where recruiters used to have to download a resume to their desktops and then upload it to the ATS, now each application arrives directly in Bullhorn ATS & CRM—recruiters just have to click to validate the candidate in order to move them forward. According to Julien, this improved process has increased recruiter efficiency by saving the team time processing incoming applications.
On the candidate side, the process has improved, as well. Before Bullhorn, candidates had to submit their resumes via email. Today, clients can submit their resumes directly through the Bullhorn Open Source Career Portal and the team can follow up with applicants with ease. According to Julien, the team has customized the module little by little and are very happy with the result. “This improves the experience of candidates who can apply with a few clicks,” Julien said.
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Mobility and information sharing in real-time
According to Nadia, because Cooptalis is looking for skills abroad, they often hold recruitment sessions with their clients overseas. With Bullhorn, Cooptalis can both organize remote sessions and document notes from those sessions in real-time. Bullhorn also allows them to quickly capture all of their feedback on candidates. “It was difficult for us to do this before Bullhorn, so having these abilities now is a huge advantage.”
According to Nadia, “Bullhorn allows all of our colleagues working on a recruiting project to have real-time information, to give feedback to candidates and to send the offers. It also allows teams of sales managers to follow the progress of the process and have access to the same level of information from a single source.”
Cost reduction
After switching to Bullhorn ATS & CRM, Cooptalis’ pricing structure changed from lifetime service licenses and server maintenance costs to a subscription model with a price per month per user that includes the cost of support and future updates. Julien shared that the company was also able to save on the cost of its infrastructure by shutting down a server that, until the adoption of Bullhorn, the company had to maintain.
Julien is particularly pleased with the level of Bullhorn support, citing that he can request almost unlimited support.
Advice to potential buyers
Julien advises future Bullhorn users to take time to train their workforce on the product. “We started with the idea that we were going to form a project team and then we were going to let users use this new tool in a fairly flexible way,” he said. “We realized that even with an excellent tool, the need for extensive support was still there.”
“Now, when we start supporting our employees and we offer them more detailed training, they realize that there is a lot of functionality in the tool, a lot of shortcuts, efficiency gains on some actions, and many possibilities to customize the display and sorting of data. They are generally surprised and they discover the richness of the tool as they go along,” Julien said.
Julien also advises that a company should identify multiple administrators to customize their experience. “Bullhorn allows us to be autonomous with regard to configuration,” he said. “Especially with regard to personalization. We have, for example, the ability to modify fields and change their location, make some mandatory, or even create custom fields.”
“[Bullhorn] is able to meet [our personalization] needs by offering the ability to integrate systems while facilitating methods of research and information capture in different ways, which allowed us to build a very efficient and adapted database to our activities.” – Nadia Hammouche
