Traditionally, candidates have always been treated as an endlessly available and replaceable commodity; now that we are in the midst of a talent shortage, a solid candidate experience, starting with intake and onboarding, needs to be the priority.
Nicole Graf
Director of Solutions Delivery at Sixcel
The staffing industry is changing rapidly. Even before extenuating global circumstances, it was headed on a path towards digital transformation, a trend which has only been intensified by the events of the past few months.
This trend has impacted the industry as a whole and has changed the expectations of candidates and clients who are opting to migrate to simple, flexible, convenient, and personalized solutions.
Candidates want simplicity and responsiveness always, and a human touch when it counts. Clients want agencies to deliver the impossible: a combination of service flexibility and scale to meet their needs.
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