From the very start of their partnership with Bullhorn, Emmbr has been able to easily customise the platform themselves rather than having to rely on an outsourced provider. This has allowed them to incorporate the company’s own terminology and other preferences into the system allowing their team to work in the way that suits them best.
One of the main advantages of Bullhorn is the support Emmbr receives. Anton has been particularly impressed by the speed of work and knowledge across Bullhorn’s support and customer success teams. “The ability to understand the problem we’re facing and then act upon it with a solution has been excellent.” Anton continued, “I can honestly say I’ve never worked with a team as good as the Bullhorn Analytics support team.”
Bullhorn Automation
When looking to build up their tech stack with Bullhorn ATS at the heart, Anton saw automation as a key component. So he engaged with Herefish (now Bullhorn Automation) to “give us the ability to really interrogate our data, look at the quality of the data, and then start to build automations from there,” Anton stated. “We’re constantly working and trying to dream up different ways that we can build automations to support what we do now,” he continued.
Automation has successfully helped Emmbr clean up over 75 percent of their candidate data meaning they can send out meaningful content and also re-engage previous candidates. As a result all of the automations at Emmbr aim to enhance the experience of their candidates and internal team. They have automated reminders in place for consultants as well as consistent timely touchpoints with contractors to ensure their engagement remains high, all of which have saved the Emmbr team from a “ridiculous” amount of work, according to Anton.
Emmbr has started to use Bullhorn Automation in more creative ways too. They are the hosts of Peak, a series of events for women leaders in the technology sector. Using Bullhorn Automation, they’ve been able to promote the event and provide exclusive insights to attendees to better engage their audience around these events. Anton notes, “We’re getting more people to attend our events than ever.”
Bullhorn Analytics
Emmbr has adapted Bullhorn Analytics to bring performance metrics into greater focus at their agency. Bullhorn Analytics has given their consultants visibility to “uncover their true level of recruiting activity and help our people understand what their own performance measures look like,” said Anton. Their team has improved their contractor retention to 75% and our fill rate to 58% using Bullhorn Analytics.
Anton is a big believer in a high-performance culture. Using Bullhorn Analytics OneView dashboard gives their team actionable activity and targets to strive towards each week. The dashboards are updated in real time so every action they take in Bullhorn is instantly reflected. On the walls of the Emmbr office, you’ll find cubeTV, a gamification tool in Bullhorn Analytics used to help further their employee engagement. Each consultant has picked their own celebratory music which will play on the cubeTV screens to recognise their successes. Anton said, “From an employee engagement perspective, it really gives people that visibility to be able to benchmark their own performance and have a bit of fun with it as well.” From a management lens, Anton has enjoyed “being able to ‘slice and dice’ their data.” He is able to view top clients, look at the way their clients are growing as well as view trends over time.
