Act as a 24/7 digital recruiter
Provide a superior experience by delivering the right message to the right candidates, no matter what time it is. Chatbot helps you communicate in a personalised, scalable way while freeing up your team to focus on what matters: relationships
Enhance your Omnichannel Engagement
There’s no single approach to engaging with talent and clients. Creating an engagement strategy built on multiple channels, including a chatbot, text messages, emails, and a self-service portal, helps your team meet candidates and clients where they are, ensuring they want to work with you again and again.
Provide a Great Candidate Experience
Today’s talent expects convenient, digital experiences that reflect their everyday life. Chatbot provides streamlined, personable interactions that elevate their experience with your recruitment agency and keep them engaged from onboarding to redeployment.
Provide Automated, Conversational Messaging
Select the next question in your Chatbot sequence based on keywords used by your candidates and clients within free text answers. Keyword branching enables effective communication and provides the personalised, conversational experience that modern talent expects.
Deliver Intelligent Jobs with AI
Chatbot leverages Bullhorn’s AI Job Match functionality to intelligently match candidates with current job openings from your ATS and display those job opportunities within the chat.
Streamline Recruiter Handoff
Chatbot integrates with Bullhorn Messaging, enabling candidates to automatically start a text conversation with their recruiter in real time or easily schedule a call back.
Standardised Chat Flows That Save You Time
Create standardised chat flows that provide personalised communication while also saving you time.
Avoid repetitive work by setting up multiple candidate journeys that are tied together. This allows candidates to seamlessly jump between chat flows based on their answers for a streamlined, personalised experience.
Personalise the Experience
Brand your Chatbot to the look and feel of your website for a consistent experience. Personalised branding helps keep your clients and candidates engaged across all platforms and helps build trust in your recruitment agency.
Perfect for All Website Visitors
From returning candidates to first time website visitors, Bullhorn Chatbot is designed for all types of conversations. Create chat flows for unknown visitors to uncover new opportunities and boost conversion, and enhance the experience of returning visitors across the recruitment lifecycle.
Chatbot lets us connect with our high website traffic who we weren't engaging previously and has helped us to better understand our candidate/client needs. The chatbot has helped us to capture requests that we weren’t previously receiving and it's allowed clients to effortlessly list roles. The conversation style that you can achieve is great from a user experience.
We’re seeing an influx of jobs and quality matches coming in automatically, teeing up placements for our recruiters and enabling them to build incredible relationships with our talent. We know it's critical to provide our talent an easy-to-use experience regardless of their communication preferences, and the chatbot complements our existing engagement channels.
Types of Chatbot Engagement
Active
A chat that is designed for direct engagement by the person clicking on a call to action
Passive
A chat that is designed to interact with a known visitor on the website, without being pushy or aggressive.
Unknown
A chat that is designed to interact with unknown visitors that visit the site organically