Procom, founded in 1978, is a leader in the staffing industry. The firm occupies 14 offices throughout North America, and at any given time, Procom has 8,500+ skilled professionals on assignment. Procom has received many prestigious recognitions and has been named one of Deloitte’s Best Managed Companies for eight years running.
The Challenge
Prior to 2010, Procom had been using a home-grown system for their applicant tracking needs. Wendy Kennah, Director of Recruiting, realised this system had become unreliable. IT resources were spread thin and it was time to make a decision: Would Procom sink time and money in overhauling their home-built system, or would it find new software with a company they trust to take the reigns?
The Solution
Wendy was familiar with Bullhorn ATS & CRM, having begun an implementation of it before she left a previous company. When Procom began its search for something new, Bullhorn was already at the top of the list. But Procom needed to make sure Bullhorn would fit with its needs. Wendy and the team made a list of all the needs the new software must meet. The new software needed to:
- Go live quickly with minimal in-house configuration
Provide email tracking and more visibility
Offer the ability to run valuable, real-time reports
After extensive research, Procom decided Bullhorn ATS & CRM met their needs perfectly.
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The Results
Large-Scale Growth With Bullhorn
In the six years since implementing Bullhorn ATS & CRM, Procom’s grown from a $300M business to $1B+ business. As it’s grown, Procom’s needs have changed, and Bullhorn has also grown to meet new demands.
“Bullhorn’s provided us with a formalised system that’s led to growth. It provides a higher level of visibility, and the user activity report allows us to hold people more accountable.”
Wendy Kennah, Procom
Using Bullhorn’s ATS & CRM, VMS integration, and other integrations have made a substantial difference to Procom’s business, most notably because Procom’s able to fully focus on recruitment without “spending time and resources on an internal system that had too many bandaids,” according to Wendy. “Bullhorn’s provided us with a formalised system that’s led to growth. It provides a higher level of visibility, and the user activity report allows us to hold people more accountable.”
“Bullhorn’s become a central hub for how our business operates,” said Wendy. She added, “My team loves Bullhorn, and the more they click around, the more they fall in love with the time-saving search features, tear sheets, activity reports, and ease-of-use.”
“My team loves Bullhorn, and the more they click around, the more they fall in love with the time-saving search features, tear sheets, activity reports, and ease-of-use.”
Wendy Kennah, Procom
The Future
Bullhorn is so integral to Procom’s business, Wendy’s making sure her large team is fully aware of Bullhorn’s capabilities. “We want to ensure our team is utilising the full ecosystem that Bullhorn has to offer,” said Wendy. While discussing Bullhorn and Procom’s future together, Wendy said, “The Bullhorn system just works. Bullhorn’s advancing its technology and growing as a result, and we’re going to ride that growth with them.”
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